Microsoft Dynamics 365 pricing in Qatar for 2025

Microsoft Dynamics 365 has emerged as a leading suite of cloud‑based CRM and ERP applications. It integrates sales, finance, customer service, supply chain and more – powered by AI and automation. Yet prospective buyers often ask, “How much does Microsoft Dynamics cost?” Pricing can be complex because licenses are modular.

This guide demystifies costs for each module, explains licensing options and explores factors that affect your total investment.

Understanding Dynamics 365 Licensing

Microsoft uses a Base + Attach model. Each user needs a base license for their primary application. You can then add discounted Attach licenses for other apps. For example, if a user’s base license is Sales Enterprise, you can attach a Customer Service Enterprise license at a lower price.

Dynamics supports four main user types:

1. Full Users require full functionality and pay higher fees.

2. Device Users license a device instead of individual users.

3. Team Members get limited access for tasks like approving timesheets; their cost is much lower.

4. Activity Users sit between Team Members and Full Users, accessing basic functionality with moderate pricing.

Dynamics 365 Cost by Module

Business Central (SMB ERP)

For small and mid‑sized businesses, Dynamics 365 Business Central connects finance, sales, service and operations. Pricing for 2025 is as follows:

1. Essentials License: QAR 70 per user per month. This includes financial management, supply chain, customer relationship management, HR, project management and warehouse.

2. Premium License: QAR 100 per user per month, adding manufacturing and service management modules.

3. Team Member License: QAR 8 per user per month.

Businesses should choose Essentials if they need core ERP capabilities and Premium if they require manufacturing or service management. Note that each license includes three external licenses for customers or vendors to access limited data.

Sales Modules

Sales functionality helps you manage leads, opportunities and pipelines:

Sales Professional: QAR 65 per user per month for the first user and QAR 20 per month for additional users. This covers core sales automation.

Sales Enterprise: QAR 95 per user per month for the first license, with additional users at QAR 20. It offers advanced features like playbooks, forecasting, hierarchy management and gamification.

Sales Premium: QAR 135 per user per month, which includes AI‑driven insights.

Microsoft Relationship Sales: QAR 162 per user per month, combining Sales Enterprise with LinkedIn Sales Navigator.

Choose Professional for standard sales processes and Enterprise or Premium for larger teams requiring forecasting and AI features.

Service Modules

Service applications support support teams and field technicians:

Customer Service Professional: QAR 50 per user per month with a QAR 20 fee per additional user. It includes self‑service portals, knowledge base and basic analytics.

Customer Service Enterprise: QAR 95 per user per month; additional users cost QAR 20. It adds advanced scheduling and integration with other Dynamics apps.

Field Service: QAR 95 per user per month. Perfect for dispatching field technicians.

Remote Assist: QAR 65 per user per month. Allows remote experts to assist technicians through mixed reality.

Additional Modules

Dynamics 365 offers specialized modules that can significantly expand functionality:

Customer Data: Customer Insights (QAR 1,500 per month for the first tenant, QAR 1,000 per month for additional tenants) and Customer Voice (QAR 200 per month per tenant).

Marketing: QAR 1,500 per month for the first tenant and QAR 750 for each additional tenant.

Commerce: QAR 180 per user per month for the first user; QAR 30 per additional user. Fraud Protection adds QAR 1,000 per tenant per month.

Supply Chain Management: QAR 180 per user per month; additional users cost QAR 30.

Human Resources: QAR 120 per user per month; additional users cost QAR 30.

Finance: QAR 180 per user per month; additional users cost QAR 30.

Project Management/Project Operations: QAR 120 per user per month.

Guides (Mixed Reality): QAR 65 per user per month.

These modules can be attached at discounted rates when combined with a base license.

Implementation & Hidden Costs

License fees only tell part of the story. Implementation and ongoing support are significant:

Implementation Fees: According to the IES GP guide, small businesses typically spend QAR 10,000–QAR 30,000 on deployment. Mid‑market implementations range from QAR 30,000–QAR 75,000, while enterprise projects often exceed QAR 100,000. Costs include discovery, system configuration, customization, data migration and training.

Customization & Integrations: Adding custom workflows, reports or third‑party integrations (e.g., with your existing ERP or e‑commerce platform) can increase costs dramatically.

Training & Support: User training ensures adoption, but training sessions and ongoing support may not be included in the subscription. Some partners bundle support, while others charge hourly.

Factors Influencing the Total Cost

Number of Users: More users increase subscription costs. However, using attach licenses and team member licenses strategically can lower per‑user pricing.

Choice of Modules: Combining Sales, Service and Marketing raises monthly costs. Evaluate which modules you truly need.

Deployment Mode: Dynamics 365 is primarily cloud‑based, but on‑premise or hybrid deployments may add infrastructure costs.

Licensing Updates: Microsoft periodically updates pricing. For example, 2025 saw a 5 % price increase on some base licenses according to various partner updates. Budget for potential adjustments.

Cost Comparison Scenarios

Let’s illustrate potential monthly costs:

Small Business (10 users – Sales + Business Central Essentials): If you need Sales Professional for 5 users and Business Central Essentials for 5 users, the monthly cost might be: Sales Professional base license (QAR 65) × 1 + 4 attach users (QAR 20 each) = QAR 145 for Sales; Business Central Essentials (QAR 70) × 5 = QAR 350. Total subscription: QAR 495 per month. Implementation might cost around QAR 15,000.

Mid‑Market (50 users – Sales Enterprise + Customer Service Enterprise + Supply Chain): Base Sales Enterprise (QAR 95) ×1, Customer Service Enterprise attach (QAR 20) ×49, Supply Chain Management (QAR 180) ×10 and attach licenses for the rest could total several thousand dollars per month. Implementation might run QAR 50,000–QAR 70,000.

Enterprise (200+ users – Multiple modules including Finance, HR, Commerce): Expect subscription costs in the tens of thousands per month plus a six‑figure implementation.

Tips to Optimize Dynamics 365 Costs

Use Attach Licenses: Assign each user one base license and then attach other modules at discounted rates.

Regularly Review Usage: Evaluate whether every user needs a full license. You may downgrade some to Team Member or remove unused modules.

Work with a Certified Partner: Partners can tailor licensing and integration to your needs, preventing over‑licensing. They also negotiate better pricing and implement cost‑saving measures.

Consider Annual Billing: Paying annually often yields discounts compared to monthly payments.

Conclusion & Call to Action

Microsoft Dynamics 365 offers flexible, powerful business applications, but pricing varies depending on modules, user counts and deployment complexity. Business Central Essentials starts at QAR 70 per user per month, while Sales Professional begins at QAR 65. Advanced modules like Marketing or Customer Insights can cost over QAR 1,500 per tenant per month, and implementation fees range from QAR 10,000 to over QAR 100,000. Understanding your needs and partnering with experts will ensure you invest wisely.

Synergy Technology Solutions (STS QA) is a trusted Microsoft Dynamics partner in Qatar. Our consultants help you select the right modules, plan your implementation and optimize costs. Contact us today for a free consultation and transform your business with Dynamics 365.

FAQ

Question: How much does Dynamics 365 Business Central cost?

Answer: The Essentials license costs QAR 70 per user per month, while the Premium license costs QAR 100 per user per month. Team Member licenses are QAR 8 per user per month.

Question: What is the difference between Sales Professional and Sales Enterprise?

Answer: Sales Professional costs QAR 65 per user per month (additional users QAR 20) and covers core sales functions. Sales Enterprise costs QAR 95 per user per month for the first user and offers advanced features like playbooks and forecasting.

Question: How much is Dynamics 365 implementation?

Answer: Implementation costs vary widely. Small businesses typically spend QAR 10,000–30,000; mid‑market projects range QAR 30,000–75,000; enterprises can exceed QAR 100,000.

Question: What are attach licenses?

Answer: Attach licenses are discounted add‑on licenses for users who already have a base license. For example, a user with Sales Enterprise (base) can get Customer Service Enterprise as an attach license at a lower cost.

Question: How can my company save on Dynamics 365?

Answer: Use attach licenses strategically, periodically review user roles to avoid over‑licensing, consider annual billing for discounts and work with a certified partner to ensure you only buy what you need.

Question: Does Dynamics 365 pricing change every year?

Answer: Microsoft occasionally updates pricing. In 2025, prices increased by roughly 5 % on certain licenses. Stay informed by checking the latest licensing guides or consulting your partner.

Question: Why choose STS QA for Dynamics 365?

Answer: As a Microsoft partner, STS QA offers end‑to‑end Dynamics services – from license advisory to implementation and support. Our experts tailor solutions for businesses in Qatar, ensuring seamless integration, optimized costs and maximum ROI.